All bookings must be confirmed through our website or official communication channels.
Confirmation requires full payment or an agreed deposit as indicated at booking time.
Cancellations made 30 days or more before arrival: Full refund.
Cancellations made between 14-29 days before arrival: 50% refund.
Cancellations made within 14 days before arrival: No refund.
Standard check-in time is from 3 PM.
Check-out is by 11 AM on the departure day.
Early check-in or late check-out requests are subject to availability and may incur additional charges.
A security deposit may be required at check-in to cover damages or additional cleaning fees.
Deposits will be refunded after departure, subject to property inspection.
Guests must adhere strictly to the occupancy limits specified at booking.
Exceeding limits may result in additional charges or immediate termination of rental without refund.
No smoking inside the premises.
Pets are allowed only if explicitly stated.
Guests must respect noise restrictions from 10 PM to 8 AM.
Airport transfers must be booked at least 48 hours in advance.
Payment must be completed before the transfer date.
Free cancellation up to 24 hours before scheduled pick-up.
No refunds for cancellations within 24 hours.
Guests must inform immediately in case of flight delays or changes to avoid additional charges.
Unreported delays exceeding 1 hour may incur extra waiting fees.
Bookings must be confirmed at least 48 hours in advance.
All participants must follow the safety instructions given by activity providers.
Certain activities may require age, health, or fitness criteria.
Free cancellation up to 48 hours before the activity.
Cancellations within 48 hours will be non-refundable unless due to weather conditions or safety concerns as determined by providers.
Activities may be rescheduled or canceled due to adverse weather conditions.
Refund or alternative dates will be offered in such circumstances.
Valid driving license and identification must be presented.
A security deposit and rental agreement signature are required at vehicle handover.
Basic insurance is included; guests are encouraged to opt for additional comprehensive coverage.
Guests are liable for any damages not covered by the basic insurance.
Vehicles must be returned with the same fuel level as provided.
Additional charges apply for fuel shortages upon return.
Cancellations made 72 hours or more prior: Full refund.
Less than 72 hours before rental start date: No refund.
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